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Q&A

WARRANTY

Product Service

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Q

May I buy a sample for evaluation before ordering?

Q

What is the MOQ of the products?

Q

What if there is a quality problem?

Q

Do you offer OEM or ODM service?

Q

How long is your usual lead time if we place an order?

Q

Which Payment way is workable?


NUTREK Optics warranty our products against defects in materials and workmanship with detail of warranty
policies may differ at varied sales channels / regions.  Please contact the authorized dealer from where your
product is purchased to learn if your product is valid for warranty service. The warranty covers manufacturing
defects in workmanship and material. The warranty does not apply to units, which have been damaged or
abused intentionally or unintentionally. A purchase from individuals or unauthorized dealers or unauthorized
nternet sites voids the warranty. Tampering with or altering the unit will void the warranty.Any unauthorized
service will void the warranty. Original sales receipt must be produced for any warranty service.

 


Aside from servicing customers with our ready-off-shelf product lines, we value your insight of the market and
industry, and are happy to support your product development.
 
With a hybrid design and engineering team, NUTREK Team is proud of our capacity to service brand name
customers all over the world on dedicated products, and complicated projects that calls for synergy of expertise
on any of the design/manufacturing spectrum: optics design, molding, injection, precision machining, circuit
PCB design, firmware coding, wireless communication, fabric cut & sew, etc.
 
Being our customers or customers-to-be, we value you and will support you!
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